We understand that hoarding is complex, deeply personal, and often painful. Our team approaches every job with patience, kindness, and zero judgment. We're here to help β not to shame.
We respond within 1 hour β 100% confidential, no judgment
We're not just a junk removal company. We specialize in hoarding situations and understand the emotional weight behind every item.
Our crews are trained to approach every hoarding situation with empathy and patience. We never rush, never judge, and never shame. We understand that every item holds meaning to someone.
We operate with complete discretion. No logos on trucks if requested, no social media posts without permission, no sharing of your information β ever. Your privacy is sacred to us.
Unlike general junk removal companies, hoarding cleanup is our specialty. We have the experience, tools, and emotional intelligence to handle even the most severe hoarding situations safely.
We work with families, social workers, and case managers to ensure the process is handled with care. We can coordinate with mental health professionals if needed to make the transition easier.
We move efficiently without sacrificing care. Our experienced crews can handle full home cleanouts in a single day, with a complete sweep and cleanup when we're done.
We sort everything responsibly β donating what can be donated, recycling what can be recycled. We work hard to ensure items find a second life whenever possible.
We make the process as easy and stress-free as possible β for you and your loved ones.
Call (718) 218-5347 or fill out the form. Completely confidential β we listen first, then help you understand all your options.
We visit the property, assess the situation with care and respect, and provide a clear, upfront estimate. No pressure, no judgment β ever.
Our trained crew handles everything at your pace. We sort, remove, and haul with care β working room by room until the job is done right.
We do a full sweep and cleanup when we're done. You or your loved one gets a safe, clean, livable space β and a fresh start.
From mild clutter to severe hoarding situations β we handle it all with care, across all 5 boroughs and Nassau County.
At Hoarders NYC, we believe that everyone deserves to live in a safe, clean home β and that getting there should never feel shameful. We've helped hundreds of New York City families, seniors, and individuals reclaim their spaces with dignity, patience, and genuine care.
We're not here to judge. We're here to help.
The Institute for Challenging Disorganization identifies 5 levels of hoarding. No matter which level you're dealing with β we can help.
Light clutter, no odors, all doors and exits accessible. Home is livable but disorganized.
Some exits blocked, light odor, evidence of pests. Certain rooms difficult to use.
Visible clutter outside home, strong odors, structural damage possible. Professional cleanup needed.
Sewage issues, hazardous materials, rotting food. Urgent professional intervention required.
Home is uninhabitable. No utilities, fire hazards, extreme biohazard conditions. Emergency response needed.
Not sure which level you're dealing with? Call us at (718) 218-5347 β we'll help you assess the situation for free.
We're honored to help NYC families through one of the most difficult situations they'll ever face.
"My mother had been struggling with hoarding for years. I was terrified to call anyone because I didn't want her to feel humiliated. The team at Hoarders NYC was so kind and patient with her β they talked to her the whole time, explained what they were doing, and treated every item with respect. I cried. I couldn't believe how compassionate they were."
"After my father passed, we discovered the extent of his hoarding situation. The house was completely overwhelming. These guys came in with no judgment at all β they sorted, hauled, cleaned and left us with a completely livable space. They even helped us identify a few items of real sentimental value we would have missed. Amazing team."
"I am a social worker in the Bronx and I refer Hoarders NYC to my clients regularly. They are professional, discreet, and genuinely caring. I have watched them interact with clients who are deeply attached to their belongings and they handle it beautifully. I cannot recommend them highly enough."
We understand how difficult this can be. Our team is here to listen, help, and guide you β with no judgment and no pressure.
π You are not alone. Hoarding disorder is a recognized mental health condition. We work with families, social workers, therapists, and case managers β and we always approach our work with the care and sensitivity this situation deserves.